L’avenir.net (2012)
Every
interviewee explained that German cars were for him synonym of reliability,
using key words like “quality”, “robustness” or “longevity” to describe German
brands.
The design
also appears to be a strength of German vehicles. It was particularly
emphasized by two interviewees. We can notice that these interviewees are
regular car users and that they mentioned the design as a very important factor of influence spontaneously and by
viewing the list of attributes.
However, half of the
interviewees mentioned the price, as well as the maintenance cost, as a
negative aspect of German brands, explaining that it could discourage them to
purchase a German car. These interviewees have all mentioned spontaneously that
the price was an important purchase
criterion and have all ranked it in their Top 4. They are regular car users,
live mostly in the Paris area and there is an average of three persons in their
household.
Overall, like
other German brands, Volkswagen is considered as a manufacturer of reliable
cars. However, half of the interviewees mentioned that they found the
Volkswagen design too classic, using expressions like “not fun, not young”,
“lack of creation”, “no design renewal” and “an Audi subsidiary brand”. Please
find on the right the standard profile of these interviewees:

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